Privacy Notice
Welcome
ZimVie values your privacy and the protection of your personal data. This ZimVie Privacy Notice (“Notice”) explains how we collect, use, share, transfer, and process information collected from or about you (“Personal Data”) by any subsidiary or affiliate of ZimVie Inc. (collectively “ZimVie,” “we,” “our,” or “us”).
Scope
This Notice describes the types of Personal Data that ZimVie may collect or process, how we may use and disclose that Personal Data, and how you may exercise any rights you may have regarding our processing of your Personal Data. This Notice applies to Personal Data collected or processed by us online (through websites, applications, and otherwise), when we provide products or services to you, your doctor, hospital, medical treatment or scanning facility, or other healthcare provider (collectively, “Healthcare Provider,” which refers both to the Healthcare Provider institution, organization, or company, and individuals employed by or working for or with such organization), or your patients, and in other situations where you interact with us, including anywhere this Notice is posted or referenced (products, services, websites, and other systems will be referred to in this Notice as “Products and Services”). This Notice also applies to Personal Data that is collected or processed when you interact with us in-person, by telephone, or by mail.
ZimVie may have other unique privacy notices that apply to certain specific situations, such as privacy notices for specific Products and Services in various specific circumstances. To the extent you were provided with a different privacy notice or policy and those policies or notices apply, those policies or notices will govern our interactions with you, not this one.
If you provide Personal Data of anyone other than yourself, please note that you are responsible for complying with all applicable privacy and data protection laws prior to providing that information to ZimVie (including obtaining consent, if necessary and required).
The ZimVie subsidiary or affiliate with whom you, your Healthcare Provider, or your patient is interacting or who owns and operates the Product or Service is, where applicable, the entity responsible for the collection and use of your Personal Data (known in some jurisdictions as the data controller). A list of the data controllers can be found in Appendix 1 to this Notice, and contact details can be found in the Contact Us section at the end of this Notice.
Information Collection
Personal Data
“Personal Data” is any information that can be used to identify an individual or that we can link directly to an individual, such as name, address, email address, telephone number, credit card number, or health or treatment information, as applicable. Personal Data in some jurisdictions can include information that indirectly identifies a person – such as a unique number assigned to a patient by a Healthcare Provider, even absent other identifying information. Please note that, for patients, as described below, we often receive information about you from your Healthcare Provider.
Some examples of instances where we collect Personal Data include if you:
- Register for an account for one of our Products or Services;
- Sign up for newsletters or other informational or marketing materials;
- Participate in our events, conferences, or trainings, including surgery trainings and Product and Service demonstrations;
- Ask us a question by contacting us;
- Apply for employment with us;
- Interact with us as a customer, vendor, supplier, or business partner or an employee or representative of same, including if you provide information about your customers or patients;
- Respond to our surveys or questionnaires;
- Make a complaint to us or to our customers about us; or
- Purchase, use, or receive our Products or Services.
We will process any Personal Data we collect in accordance with applicable law and as explained in this Notice (unless, as explained above, one of our other policies or notices governs). In some circumstances, if you do not want to provide us with your information, certain Products and Services may be unavailable to you.
Below is a summary of how we collect, process, and use Personal Data and the potential recipients of your Personal Data. Some jurisdictions require us to state the legal bases for processing your Personal Data, which is included below, but please note that not all jurisdictions may recognize all legal bases.
Categories of Personal Data We Collect | For each category of Personal Data listed below, we describe:
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Identity and Contact Information |
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Demographic Information |
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Commercial and Financial Information |
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Health Information |
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Professional and Educational Information |
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Technical Information |
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Anonymized / De‑identified Data |
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*The legal bases relied upon by ZimVie under the European Union’s General Data Protection Regulation (“GDPR”) and the UK GDPR include those enumerated in Articles 6 and 9, depending on the type of Personal Data.
**In limited circumstances, recipients may include, (1) in the event of a sale, assignment, or transfer, to the buyer, assignee, or transferee; and, (2) government officials, law enforcement, or others when permitted by this Notice or required by law.
***This includes in the United States the removal of identifiers from protected health information required under the Health Insurance Portability and Accountability Act (HIPAA), 45 CFR § 164.514(b)(2), for such data to be considered deidentified.
Cookies and Similar Tools
When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies on our websites. Click on the different category headings in our cookies consent tool to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the website and the services we are able to offer.
You can set up or change your cookies’ preferences at any time by using our cookies consent tool at the bottom of our websites by clicking on the Shield Button.
For further information about cookies including how to see what cookies have been set on your device and how to manage and delete them, please visit www.allaboutcookies.org.
In Europe, you may also visit www.youronlinechoices.eu to exercise choices about certain cookies.
In the U.S. you may also visit the Network Advertising Initiative’s opt-out page at http://optout.networkadvertising.org/#!/ to learn how to opt-out of third-party, interest-based targeting cookies.
Children’s Information
ZimVie does not knowingly collect, maintain, disclose, or otherwise process Personal Data from minors below the age of 16 without the permission of such minor’s parents or legal guardians. If you think that we have collected personal information from a child under the age of 16, please contact us using one of the methods specified below, and we will work with you to address this issue.
Combination of Data
We may combine information we collect, whether Personal Data or not, with Personal Data that we may obtain from third parties, including Healthcare Providers.
Interactive Features of our Websites
To the extent we offer any public or group forums on our Products or Services, such as newsfeeds, blogs, message boards, or similar tools (“Interactive Features”), the posts or comments you make may be public and viewed by others. You should use care before posting information about yourself, including Personal Data. You acknowledge and understand that you have no expectation of privacy or confidentiality in the content you submit to Interactive Features over the Products and Services. Except when required to do so by applicable law, we assume no obligation to remove Personal Data you post on our Products and Services, and you disclose any Personal Data at your own risk.
Links to Other Websites
Our Products or Services may contain links to other websites, applications, products, or services that are not owned or operated by ZimVie, such as social media websites and applications like Facebook and Twitter. You should carefully review the privacy policies and practices of other websites, products, and services as we cannot control and are not responsible for privacy policies, notices, or practices of third party websites, applications, products, and services.
Safeguarding Information
Consistent with applicable laws and requirements, ZimVie has put in place physical, technical, and administrative safeguards designed to protect Personal Data from loss, misuse, alteration, theft, unauthorized access, and unauthorized disclosure. However, as is the case with all websites, applications, products, and services, we unfortunately are not able to guarantee security for data collected through our websites, applications, Products and Services.
Your Rights Regarding Your Personal Information
Subject to applicable data protection law, you may have a right to some or all of the following with respect to your personal data::
- To request access to your Personal Data (including under GDPR Article 15);
- To request that we rectify or erase your Personal Data (including under GDPR Articles 16 and 17);
- To object to the processing of your Personal Data (including under GDPR Article 21);
- To request that we restrict or block the processing of your Personal Data (including under GDPR Articles 21 and 22);
- To provide your Personal Data directly to another, i.e., a right to data portability (including under GDPR Article 20); and
- When we previously obtained your consent, to withdraw consent to processing (including under GDPR Article 21).
To exercise these rights, please write to us at privacy.emea@zimvie.com or ZimVie, Attn: Global Privacy Officer, P.O. Box 708, 1800 West Center Street, Warsaw, Indiana 46581-0708 USA.
You may also contact our Data Protection Officer for the European Union and the United Kingdom at privacy.emea@zimvie.com. For Germany, you may also contact our German Data Protection Officer at dpo.germany@zimvie.com.
California law grants its residents certain rights regarding the collection and use of their personal information. If you are a California resident and would like to exercise your rights, please submit a request using the CA Privacy Request Form linked below, or call us at 844-922-2721 so that our support team can communicate with you and provide assistance regarding your request. Please note that we may require additional information from you or your authorized agent to honor your request and may deny your request if we cannot verify your identity or status as a California resident.
CA Privacy Request Form
If you are concerned about how your Personal Data is used, please email us or contact us. You may also have the right to lodge a complaint against us. To do so, contact your local data protection authority (if one exists in your country).
Transfer of Personal Data Across National Borders
Please be aware that Personal Data we collect and process may be transferred and maintained outside your state, province, country, or other jurisdiction, where the privacy laws may not be as protective as those in your location, including the United States. ZimVie has put in place safeguards, in accordance with applicable legal requirements, to protect your Personal Data irrespective of the standards in the country where your Personal Data may be transferred. This includes entering into agreements with third parties, such as service providers, to require them to adopt standards that ensure an equivalent level of protection for data as those we adopt.
Marketing and Promotional Emails
You may unsubscribe from any marketing or promotional emails. To do so, please email us at web.support@zimvie.com or use the unsubscribe mechanism offered in our marketing emails or other communications, as applicable. Please note that if you already have requested our Products or Services when you decide to withdraw consent, a short period of time may elapse before we can update your preferences and ensure that we honor your request.
How Long Your Personal Information Will Be Retained
We will retain your Personal Data for as long as we maintain a relationship with you, your Healthcare Provider, or your patient and/or for as long as we provide a Product or Service to you or to customers that serve you, plus a reasonable period thereafter to fulfil the purposes described above. Retention periods may be extended if we are required to preserve your Personal Data in connection with litigation, investigations and court or administrative proceedings or if a longer retention period is required or permitted by applicable law.
Special Note to Patients in the United States
If you are a U.S. patient, please note that this Notice is distinct from your Healthcare Provider’s HIPAA Notice of Privacy Practices, which describes how your Healthcare Provider uses and discloses individually identifiable information about your health that it collects, as well as any other privacy practices it applies. ZimVie collects, uses, and discloses Personal Data it receives on behalf of your Healthcare Provider in accordance with your Healthcare Provider’s HIPAA Notice of Privacy Practices.
EBI, LLC
Health Insurance Portability and Accountability (HIPAA)
Notice of Privacy Practices
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION.
PLEASE REVIEW IT CAREFULLY.
Changes to This Privacy Notice
We may update this Notice from time to time without notice. As such, you should review this Notice periodically. We will indicate by the date below when this Notice was most recently updated.
Contact Us
If you have any questions, including how to access this Notice in an alternative format, please email us at privacy.emea@zimmerbiomet.com or write to us at ZimVie, Attn: Global Privacy Officer, P.O. Box 708 1800, West Center Street, Warsaw, Indiana 46581-0708.
If you are located outside of the United States, such as in the European Economic Area or the United Kingdom, you may contact our Data Protection Officer at privacy.emea@zimvie.com. For Germany, you may contact our German Data Protection Officer at dpo.germany@zimvie.com. You may also write to us at ZimVie, Attn: Global Privacy Officer, P.O. Box 708, 1800, West Center Street, Warsaw, Indiana 46581-0708.
Updated: March 2022
Appendix 1: List of Data Controllers
ZimVie Controllers
Country | Name entity | Registered address |
Australia | Biomet 3i Australia Pty. Ltd. | Suite 5, 8th Floor, 15 Talavera Road, Macquarie Park, NSW, 2113, Australia |
Austria | ZimVie Austria GmbH | Grossmarktstrasse 7a |
Belgium | Biomet 3i Belgium NV | Meyskensstraat 224 |
Belgium | Biomet 3i Benelux Holding NV | Meyskensstraat 224 |
Brasil | LDR Brasil Commercio | Rua Hermínio Pinto, 8-65, Jardim Higienopólis, CEP 17.013-201 Bauru, Brasil |
Canada | Zimmer Biomet Dental Canada Inc. | 2323 Argentia Road, Mississauga, Ontario, L5N 5N3, Canada |
Chile | Zimmer Dental Chile Spa | Luis Thayer Ojeda, 0130 Of 902, Providencia, Santiago, Chile |
China | Zimmer Dental (Shanghai) Medical Device Co., Ltd | Unit 03, 23/F, Metro Plaza 555 Lou Shan Guan Road Shanghai 200 051, PRC, People’s Republic of China |
Costa Rica | IC Guided Surgery, S.R.L. | Corporate Housing Avenida Escazu Building 202, AE 3rd floor Escazu, San Jose, Costa Rica CP 823-100 |
France | Zimmer Dental SAS | 2 Place Gustave Eiffel |
France | LDR Medical SAS | Parc d’entreprises du Grand Troyes, Quartier Europe de l’Ouest, 5 rue de Berlin, 10300 Sainte-Savine, France |
France | Zimmer Spine SAS | 23, Parvis des Chartrons |
Germany | Zfx GmbH | Kopernikusstrasse 27, 85221 Dachau, Germany |
Germany | Zimmer Dental GmbH | Wilhelm-Wagenfeld-Strasse 28 |
India | ZB Dental India Pvt Ltd. | 14th floor, Building No. 5B, DLF Cyber Terraces, DLF Cyber City, Gurgaon – 122002, Haryana, India |
Israel | Zimmer Dental Ltd | 13 Amal Street |
Italy | 3DIEMME Srl | Via Risorgimento, 9 22063 Cantù (CO) Italy |
Italy | Zfx Innovation GmbH | Gargazzone (BZ) |
Italy | Zimmer Dental Italy Srl | Conegliano (TV) |
Japan | Zimmer Biomet Dental G.K. | Ryokuchi Station Building. 2-4-1, Terauchi, Toyonaka, Osaka, Japan |
Korea | ZimVie Korea Co Ltd | 4F/5F, Ilsin B/D, 98 Hannam-daero, Yongsan-gu, Seoul 04418, Korea |
Luxembourg | JERDS Luxembourg Holding S.A.R.L. | [Requested from EMEA] |
Mexico | Biomet 3i Mexico, S.A. de C.V. | Avenida Periferico Sur #4829-401, Colonia Parques del Pedregal, Zip Code 14010, Delegacion Tlalpan, Mexico City, Mexico |
Netherlands | Biomet 3i Netherlands BV | Toermalijnring 600, 3316LC Dordrecht |
Netherlands | ZimVie Netherlands Global Holding BV | Toermalijnring 600, 3316LC Dordrecht |
Netherlands | ZimVie Netherlands Holding BV | Toermalijnring 600, 3316LC Dordrecht |
Portugal | Biomet 3i Portugal Lda | Av. António Augusto de Aguiar |
Puerto Rico | EBI Patient Care, Inc. | Los Frailes Industrial Park, 484 Calle E, Guaynabo, Puerto Rico, 00969-3454 |
Singapore | ZimVie Singapore Pte Ltd | 401 Commonwealth Drive, Haw Par Technocentre #06-03, Singapore 149598 |
Spain | Biomet 3i Dental Iberica, S.L. | C/ Tirso de Molina 40, Ed 4 Planta 2, WTC, Cornellá de LLobregat 08940 |
Sweden | Biomet 3i Nordic AB | Box 306 |
Switzerland | Biomet 3i Switzerland GmbH | Grüzefeldstrasse 41 |
Taiwan | ZimVie Taiwan Co Ltd | Requested from ASIAPAC] |
Turkey | Biomet 3i Turkey (Biomet 3i Diş Sağlığı Ürünleri Pazarlama, İthalat, İhracat ve Dış Ticaret Limited Şirketi) | Florya Şenlik Köy Mah |
UK | Biomet 3i U.K. Ltd. | One, Glass Wharf |
United States | EBI Holdings LLC | Corporation Service Company, 251 Little Falls Drive, Wilmington, Delaware 19808, United States |
United States | EBI Medical Systems LLC | Corporation Service Company, 251 Little Falls Drive, Wilmington, Delaware 19808, United States |
United States | Electro Biology LLC | Corporation Service Company, 251 Little Falls Drive, Wilmington, Delaware 19808, United States |
United States | ZimVie Holdings US 1, LLC | 10225 Westmoor Drive, Westminster, CO 80021, United States |
United States | ZimVie Holdings US 2, LLC | 10225 Westmoor Drive, Westminster, CO 80021, United States |
United States | ZimVie Inc. | 10225 Westmoor Drive, Westminster, CO 80021, United States |
United States | Zimmer Biomet Spine Inc | Corporation Service Company, 251 Little Falls Drive, Wilmington, Delaware 19808, United States |
United States | Zimmer Dental Inc | Corporation Service Company, 251 Little Falls Drive, Wilmington, Delaware 19808, United States |
United States | Biomet 3i, LLC | Corporation Service Company, 1201 Hays Street, Tallahassee, Florida 32301-2525, United States |
United States | EBI LLC | Corporation Service Company, 135 North Pennsylvania Street, Suite 1610, Indianapolis, Indiana 46204, United States |
United States | Implant Concierge, LLC | Corporation Service Company d/b/a/ CSC-Lawyers Incorporating Service Company, 211 East 7th Street, Suite 620, Austin, Texas 78701, United States |
Appendix 2: Contact Details for Asia Pacific Countries
Contact Details for Asia Pacific Countries
Country | Contact Number | Postal Address | Email address |
Australia
| +61 2 9950 5400 | AU Privacy Officer Zimmer Pty Ltd 10 Narabang Way Belrose, NSW, 2085 Australia
| privacy.apac@zimvie.com
|
India | +91 124 4693500 | India Privacy Officer 14th floor, Building No. 5B DLF Cyber Terraces DLF Cyber City, Gurgaon 122002, Haryana, India
| privacy.apac@zimvie.com
|
Japan | +81 3 6402 6617 | Japan Privacy Officer 15F, Sumitomo Fudosan Shibakoen Tower 11-1, Shibakoen 2-chome Minato-ku, Tokyo
| privacy.apac@zimvie.com |
Korea | +82 2 538 8111 | Korea Privacy Officer 17 FL., Sung-Won Building 141 Samsung-dong, Kangnam-ku Seoul 135-090, Korea
| privacy.apac@zimvie.com |
Singapore China Taiwan
| +65 6854 7222
| Data Protection Officer Zimmer Pte Ltd 315 Alexandra Road #03-03 Sime Darby Business Centre Singapore 159944 | privacy.apac@zimvie.com |